Neos - Assembly Software - Notice history

All systems operational

Neos Web App - Operational

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2026100.0% uptime
Apr 2026100.0% uptime
May 2026100.0% uptime

Neos API - Operational

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2026100.0% uptime
Apr 2026100.0% uptime
May 2026100.0% uptime

Notice history

May 2026

No notices reported this month

Apr 2026

Neos Application Performance Degradation in some regions
  • Resolved
    Resolved

    The capacity event affecting certain regions has been mitigated and performance has returned to normal.

  • Identified
    Identified

    We are currently investigating reports of elevated latency and intermittent availability affecting customers in certain regions. Our engineering team has identified the underlying issue and is actively working on mitigation. Users in this region may experience slower response times or brief interruptions when accessing the application during this window.

    No customer data has been lost or compromised. Customers in other regions are not affected.

    We will post the next update within 30 minutes, or sooner if the situation changes. Thank you for your patience.

Expedited Neos Maintenance Release — Brief User Downtime Tonight, April 23rd, 9:30 PM - 10:30 PM ET
  • Completed
    April 24, 2026 at 2:03 AM
    Completed
    April 24, 2026 at 2:03 AM

    Hello,

    Our maintenance window has successfully completed. Thank you for your patience!

  • In progress
    April 24, 2026 at 1:30 AM
    In progress
    April 24, 2026 at 1:30 AM
    Maintenance is now in progress
  • Planned
    April 24, 2026 at 1:30 AM
    Planned
    April 24, 2026 at 1:30 AM

    Hello,

    We will be performing a brief, expedited maintenance release on the Neos platform tonight to deliver an application update. During this window, our application will be temporarily unavailable.

    Maintenance Window: Tonight, April 23rd, 9:30 PM – 10:30 PM ET

    Expected Impact: Neos will be unavailable during this time, and users will be automatically logged out.

    To help ensure a smooth experience, we recommend saving any work and logging out of the system prior to the maintenance window at the end of your workday. We truly appreciate your understanding.

Expedited Neos Maintenance Release — Brief User Downtime Tonight, April 13th, 11:30 PM – 12:00 AM ET (April 14th)
  • Completed
    April 14, 2026 at 3:57 AM
    Completed
    April 14, 2026 at 3:57 AM

    Our maintenance window has successfully completed. Thank you!

  • In progress
    April 14, 2026 at 3:30 AM
    In progress
    April 14, 2026 at 3:30 AM
    Maintenance is now in progress
  • Planned
    April 14, 2026 at 3:30 AM
    Planned
    April 14, 2026 at 3:30 AM

    Hello,

    We will be performing a brief, expedited maintenance release on the Neos platform tonight to deliver an application update. During this window, our application will be temporarily unavailable.

    Maintenance Window: Tonight, April 13th, 11:30 PM – 12:00 AM ET (April 14th)

    Expected Impact: Neos will be unavailable during this time, and users will be automatically logged out.

    To help ensure a smooth experience, we recommend saving any work and logging out of the system prior to the maintenance window at the end of your workday. We truly appreciate your understanding.

Mar 2026

Release 26.02 is Coming Soon!
  • Completed
    March 31, 2026 at 5:02 AM
    Completed
    March 31, 2026 at 5:02 AM

    Release 26.02 was successfully deployed to Production

  • In progress
    March 31, 2026 at 1:30 AM
    In progress
    March 31, 2026 at 1:30 AM
    Maintenance is now in progress
  • Update
    March 31, 2026 at 1:30 AM
    Update
    March 31, 2026 at 1:30 AM

    Hello,

    This is a reminder that our new Release is coming soon! To bring you exciting new features and enhancements, we will be performing scheduled maintenance on Monday, March 30th, from 9:30 PM to approximately 1:00 AM ET.

    The Neos application will be unavailable to all users from 9:30 PM ET to 10:30 PM ET.

    Important: At the end of your workday on March 30th, please be sure to save all work, close all Neos tabs, log out of the system, and close your browser to avoid any disruption.

    Thank you for your understanding!

    — The Neos Team

  • Planned
    March 31, 2026 at 1:30 AM
    Planned
    March 31, 2026 at 1:30 AM

    To bring you exciting new features and enhancements, we will be performing scheduled maintenance on Monday, March 30th, from 9:30 PM to approximately 1:00 AM ET.

    The Neos application will be unavailable to all users from 9:30 PM ET to 10:30 PM ET.

    Important: At the end of your workday on March 30th, please be sure to save all work, close all Neos tabs, log out of the system, and close your browser to avoid any disruption.

    Thank you for your understanding!

    — The Neos Team

Mar 2026 to May 2026

Next