Neos - Assembly Software - Notice history

All systems operational

Neos Web App - Operational

100% - uptime
Oct 2025 · 99.39%Nov · 100.0%Dec · 100.0%

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Oct 202599.39% uptime
Nov 2025100.0% uptime
Dec 2025100.0% uptime

Neos API - Operational

100% - uptime
Oct 2025 · 99.39%Nov · 100.0%Dec · 100.0%

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Oct 202599.39% uptime
Nov 2025100.0% uptime
Dec 2025100.0% uptime

Notice history

Dec 2025

Neos Maintenance Release Notification
  • Completed
    December 03, 2025 at 2:55 AM
    Completed
    December 03, 2025 at 2:55 AM
    Maintenance has completed successfully.
  • In progress
    December 03, 2025 at 2:30 AM
    In progress
    December 03, 2025 at 2:30 AM
    Maintenance is now in progress
  • Planned
    December 03, 2025 at 2:30 AM
    Planned
    December 03, 2025 at 2:30 AM

    To enhance your Neos experience, a maintenance update is scheduled for December 2nd at 9:30 PM ET. There will be no customer downtime, and users can continue working in the application as usual throughout the update

Nov 2025

Neos Maintenance Release Notification
  • Completed
    November 18, 2025 at 3:36 AM
    Completed
    November 18, 2025 at 3:36 AM
    Maintenance has completed successfully.
  • In progress
    November 18, 2025 at 3:30 AM
    In progress
    November 18, 2025 at 3:30 AM
    Maintenance is now in progress.
  • Planned
    November 18, 2025 at 3:30 AM
    Planned
    November 18, 2025 at 3:30 AM

    To enhance your Neos experience, we will be performing a maintenance update on Monday, November 17th at 9:30 PM ET. There will be no customer downtime, and users can continue working in the application as usual throughout the update.

Release 25.06 is Coming Soon!
  • Completed
    November 13, 2025 at 6:24 AM
    Completed
    November 13, 2025 at 6:24 AM
    Maintenance has completed successfully.
  • In progress
    November 13, 2025 at 2:30 AM
    In progress
    November 13, 2025 at 2:30 AM
    Maintenance is now in progress.
  • Planned
    November 13, 2025 at 2:30 AM
    Planned
    November 13, 2025 at 2:30 AM

    To bring you exciting new features and enhancements, we will be performing scheduled maintenance on Wednesday, November 12th, from 9:30 PM to approximately 1:30 AM ET. Typical downtime for individual firms is expected to be less than 15 minutes during this maintenance window.

    During this time, you may experience intermittent or inconsistent behavior within the application as the update is gradually rolled out across regions. We recommend saving your work frequently—especially when making larger changes—to help avoid disruptions during the progressive update process.

    Thank you for your understanding!

Neos Maintenance Release Notification
  • Update
    November 03, 2025 at 6:52 PM
    Update
    November 03, 2025 at 6:52 PM
    Maintenance has completed successfully.
  • Completed
    November 03, 2025 at 6:15 PM
    Completed
    November 03, 2025 at 6:15 PM

    Our maintenance window completed successfully.

  • Planned
    November 03, 2025 at 5:00 PM
    Planned
    November 03, 2025 at 5:00 PM

    To enhance your Neos experience, a maintenance update is scheduled for Monday the 3rd of November at 12:00 PM ET. There will be no customer downtime, and users can continue using the application as usual during the update.

Oct 2025

Azure-Related Infrastructure Incident
  • Resolved
    Resolved

    This incident has been resolved. All systems operational. We will continue to remain alert if the incident returns with mitigations.

  • Monitoring
    Monitoring

    Users should now begin to regain access to Neos, as mitigation efforts have been confirmed effective. Some intermittent issues may still occur as the global rollout progresses. We continue to actively monitor the situation and apply mitigation strategies as needed

  • Update
    Update

    We are currently applying our mitigation changes into production in parallel of Microsoft's rollback changes. We will provide updates within the next hour.

  • Update
    Update

    Microsoft has initiated a rollback deployment of their 'last known good' configuration and we hope to see signs of recovery soon. Meanwhile our mitigation efforts have moved into the QA environment and we are moving forward as an alternative solution if necessary.  

  • Identified
    Identified

    Microsoft has identified the issue with their global network availability and are currently working to resolve the issue. Azure status page is https://azure.status.microsoft/en-us/status . We are continuing to implement mitigation strategies in the meantime to get our customers up and running as soon as possible. We will post an update within one hour with any additional updates.

  • Investigating
    Investigating

    We are experiencing service disruption due to an upstream issue with Microsoft Azure. We are monitoring Azure’s status and evaluating mitigation steps.

Neos Maintenance Release Notification
  • Completed
    October 27, 2025 at 8:18 PM
    Completed
    October 27, 2025 at 8:18 PM
    Maintenance has completed successfully.
  • In progress
    October 27, 2025 at 8:01 PM
    In progress
    October 27, 2025 at 8:01 PM
    Maintenance is now in progress.
  • Planned
    October 27, 2025 at 8:00 PM
    Planned
    October 27, 2025 at 8:00 PM

    To enhance your Neos experience, a maintenance update will take place on Monday, October 27, at 4 PM ET. There will be no customer downtime or visible UI changes, and users may continue working in Neos without interruption during the update.

Neos Maintenance Release Notification
  • Completed
    October 24, 2025 at 2:00 AM
    Completed
    October 24, 2025 at 2:00 AM
    Maintenance has completed successfully
  • In progress
    October 24, 2025 at 1:30 AM
    In progress
    October 24, 2025 at 1:30 AM
    Maintenance is now in progress
  • Planned
    October 24, 2025 at 1:30 AM
    Planned
    October 24, 2025 at 1:30 AM

    To enhance your Neos experience, a maintenance update is scheduled for Thursday, the 23rd of October, at 9:30 PM ET. There will be no customer downtime, and users can continue using the application as usual during the update.

Neos Maintenance Release Notification
  • Completed
    October 16, 2025 at 2:17 AM
    Completed
    October 16, 2025 at 2:17 AM

    Our maintenance window has completed successfully.

  • Update
    October 16, 2025 at 1:32 AM
    Update
    October 16, 2025 at 1:32 AM
    Maintenance is now in progress.
  • In progress
    October 16, 2025 at 1:30 AM
    In progress
    October 16, 2025 at 1:30 AM

    To enhance your Neos experience, we will be performing a maintenance update on Wednesday, October 15th at 9:30 PM ET. This update will not cause any downtime, and you may continue using the application as usual.

Oct 2025 to Dec 2025

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